SA French's in-house engineering capability underpins the company's excellent reputation for total turnkey solutions.
Application engineers are available to assess customer requirements which go a long way to bridging the skills gap within the local construction and engineering sectors.
The company employs a number of rigging crews and has the flexibility to alter the size of a rigging crew when conditions demand. These fully operational teams include certified operators and O.E.M. qualified service technicians.
SA French's service and product technicians attend to customer call outs to ensure that unscheduled downtime is kept to an absolute minimum. Add to this, a comprehensive range of parts across the various machines is available with a first call over the counter average of over 80% consistently achieved.